Contact the Player-Tested Casinos Canada team

Player-Tested Online Casinos publishes casino reviews written by editors who read each brand's published terms, FAQ and banking pages. If you have a question about what a specific casino's published terms say, our editorial team is glad to walk you through the detail.

We handle editorial correspondence that includes questions about our review process, factual corrections to published reviews, requests to add a casino to our review schedule, and questions about how we translate published terms into scores.

Player account problems at the casinos we review are not within our power to resolve. If your own account has a pending issue — a delayed payment, a disagreement about a promotional ruling, or a problem with an identity check — the casino's support team is your appropriate point of contact. We cannot intervene in individual account cases, and our editorial relationship with a casino creates no special leverage over how it handles player concerns.

If you have submitted personal information through this site and wish to access, update, or delete it, please write to our editorial desk. We handle personal data requests in compliance with applicable Canadian privacy rules and send a response within the legally required period.

Email [email protected].

See also the Player-Tested Casinos Canada Privacy Policy and Terms.