Contact the Player-Tested Casinos Canada team

Player-Tested Online Casinos publishes hands-on casino evaluations conducted by a research team that opens real accounts, places real bets, and tracks actual outcomes. If you have a question about how a specific casino performed during our testing cycle — which games we played, how long a withdrawal took, or how a support agent handled a test inquiry — our editorial team is glad to walk you through the detail.

We handle editorial correspondence that includes questions about our testing process, factual corrections to published test results, requests to add a casino to our testing schedule, and questions about how we translate test observations into published dimension scores.

Player account problems at the casinos we test are not within our power to resolve. If your own account has a pending issue — a delayed payment, a disagreement about a promotional ruling, or a problem with an identity check — the casino's support team is your appropriate point of contact. We cannot intervene in individual account cases, and our testing relationship with a casino creates no special leverage over how it handles player concerns.

If you have submitted personal information through this site and wish to access, update, or delete it, please write to our editorial desk. We handle personal data requests in compliance with applicable Canadian privacy rules and send a response within the legally required period.

Email [email protected].

See also the Player-Tested Casinos Canada Privacy Policy and Terms.